Support Bundle (Older Instances)

Installed instances can generate a support bundle with relevant logs and instance information.

Default Support Files

By default the Support Bundle V1 will include the following files:

File Description
/daemon/auditlogs/* Audit log events.
/daemon/commands/date Result of the command date. Print the system date and time.
/daemon/commands/df Result of the command df -al. Report file system disk space usage for the local file systems.
/daemon/commands/df_inodes Result of the command df -ali. Report file system inode usage for the local file systems.
/daemon/commands/dmesg Result of the command dmesg. Print the kernel ring buffer.
/daemon/commands/free Result of the command free -m. Display amount of free and used memory in the system.
/daemon/commands/hostname Result of the command hostname. Show the system’s host name.
/daemon/commands/ip_addr_show Result of the command ip -o addr show. Show protocol (IP or IPv6) addresses on a device.
/daemon/commands/ip_link_show Result of the command ip -o link show. Show network devices.
/daemon/commands/ip_route_show Result of the command ip -o route show. Show routing table entries.
/daemon/commands/ps Result of the command ps fauxwww. Report a snapshot of the current processes.
/daemon/commands/uptime Result of the command uptime. Tell how long the system has been running.
/daemon/docker/docker_info.json Display system-wide information.
/daemon/docker/docker_ps_a.json Result of the command docker ps -a. List all containers.
/daemon/etc/centos-release A copy of the /etc/centos-release file. Contain operating system identification data for centos distribution.
/daemon/etc/default/docker A copy of the /etc/default/docker file. Upstart docker configuration.
/daemon/etc/default/replicated A copy of the /etc/default/replicated file. Upstart replicated configuration.
/daemon/etc/default/replicated-operator A copy of the /etc/default/replicated-operator file. Upstart replicated-operator configuration.
/daemon/etc/hostname A copy of the /etc/hostname file. The system’s host name.
/daemon/etc/hosts A copy of the /etc/hosts file. Static table lookup for hostnames.
/daemon/etc/os-release A copy of the /etc/os-release file. Contain operating system identification data.
/daemon/etc/replicated.conf A copy of the /etc/replicated.conf file. Replicated legacy 1.x configuration.
/daemon/etc/sysconfig/docker A copy of the /etc/sysconfig/docker file. Legacy systemd docker configuration.
/daemon/etc/sysconfig/replicated A copy of the /etc/sysconfig/replicated file. Systemd replicated configuration.
/daemon/etc/sysconfig/replicated-operator A copy of the /etc/sysconfig/replicated-operator file. Systemd replicated-operator configuration.
/daemon/etc/system-release A copy of the /etc/system-release file. Contain operating system identification data.
/daemon/etc/systemd/system/docker.service.d/http-proxy.conf A copy of the /etc/systemd/system/docker.service.d/http-proxy.conf file. Systemd docker proxy configuration.
/daemon/etc/timezone A copy of the /etc/timezone file. The system’s timezone.
/daemon/journald/replicated.log Result of the command journalctl -u replicated file. Journald replicated logs.
/daemon/journald/replicated-operator.log Result of the command journalctl -u replicated-operator file. Journald replicated-operator logs.
/daemon/journald/replicated-ui.log Result of the command journalctl -u replicated-ui file. Journald replicated-ui logs.
/daemon/proc/cpuinfo A copy of the /proc/cpuinfo file. Information about the processor, such as its type, make, model, and performance.
/daemon/proc/meminfo A copy of the /proc/meminfo file. Information about memory usage, both physical and swap.
/daemon/proc/mounts A copy of the /proc/mounts file. Mounted filesystems.
/daemon/proc/uptime A copy of the /proc/uptime file. The time the system has been up.
/daemon/proc/version A copy of the /proc/version file. The kernel version.
/daemon/proc/vmstat A copy of the /proc/vmstat file. Detailed virtual memory statistics from the kernel.
/daemon/replicated/config-commands.txt A list of all configuration test commands that were run and the results.
/daemon/replicated/daemon.json Daemon properties and runtime configuration.
/daemon/replicated/ledis-app.dump A dump of the Replicated database.
/daemon/replicated/ledis-registry.dump A dump of the Replicated registry database.
/daemon/replicated/params.json Daemon runtime configuration.
/daemon/replicated/replicated-inspect.json Result of the command docker inspect replicated. Return low-level information on the replicated container.
/daemon/replicated/replicated-operator-inspect.json Result of the command docker inspect replicated-operator. Return low-level information on the replicated-operator container.
/daemon/replicated/replicated-operator.log Result of the command docker logs replicated-operator --tail 10000. Docker replicated-operator container logs.
/daemon/replicated/replicated-ui-inspect.json Result of the command docker inspect replicated-ui. Return low-level information on the replicated-ui container.
/daemon/replicated/replicated-ui.log Result of the command docker logs replicated-ui --tail 10000. Docker replicated-ui container logs.
/daemon/replicated/replicated-versions.txt A list of all running replicated components and their versions.
/daemon/replicated/replicated.log Result of the command docker logs replicated --tail 10000. Docker replicated container logs.
/daemon/replicated/runtime/goroutines.txt Stack traces of all current goroutines.
/daemon/replicated/tasks.txt A list of all current tasks: queued, executing, or sleeping.
/daemon/var/log/upstart/docker.log A copy of the /var/log/upstart/docker.log file. Upstart docker logs.
/daemon/var/log/upstart/replicated-operator.log A copy of the /var/log/upstart/replicated-operator.log file. Upstart replicated-operator logs.
/daemon/var/log/upstart/replicated-ui.log A copy of the /var/log/upstart/replicated-ui.log file. Upstart replicated-ui logs.
/daemon/var/log/upstart/replicated.log A copy of the /var/log/upstart/replicated.log file. Upstart replicated logs.
/scheduler/container/<container_id>/inspect Result of the command docker inspect <container_id>. Displays low-level information on a Docker container.
/scheduler/container/<container_id>/stdout.log Result of the command docker logs <container_id>. Docker container logs stdout.
/scheduler/container/<container_id>/stderr.log Result of the command docker logs <container_id>. Docker container logs stderr.
/scheduler/container/<container_id>/files/* Contains any custom container files as specified by the vendor application.
/scheduler/container/<container_id>/commands/* Contains any custom container commands as specified by the vendor application.
/scheduler/node/<node_id>/commands/date Result of the command date. Print the system date and time.
/scheduler/node/<node_id>/commands/df Result of the command df -al. Report file system disk space usage for the local file systems.
/scheduler/node/<node_id>/commands/df_inodes Result of the command df -ali. Report file system inode usage for the local file systems.
/scheduler/node/<node_id>/commands/dmesg Result of the command dmesg. Print the kernel ring buffer.
/scheduler/node/<node_id>/commands/free Result of the command free -m. Display amount of free and used memory in the system.
/scheduler/node/<node_id>/commands/hostname Result of the command hostname. Show the system’s host name.
/scheduler/node/<node_id>/commands/ip_addr_show Result of the command ip -o addr show. Show protocol (IP or IPv6) addresses on a device.
/scheduler/node/<node_id>/commands/ip_link_show Result of the command ip -o link show. Show network devices.
/scheduler/node/<node_id>/commands/ip_route_show Result of the command ip -o route show. Show routing table entries.
/scheduler/node/<node_id>/commands/ps Result of the command ps fauxwww. Report a snapshot of the current processes.
/scheduler/node/<node_id>/commands/uptime Result of the command uptime. Tell how long the system has been running.
/scheduler/node/<node_id>/docker/docker_info.json Display system-wide information.
/scheduler/node/<node_id>/docker/docker_ps_a.json Result of the command docker ps -a. List all containers.
/scheduler/node/<node_id>/etc/centos-release A copy of the /etc/centos-release file. Contain operating system identification data for centos distribution.
/scheduler/node/<node_id>/etc/default/docker A copy of the /etc/default/docker file. Upstart docker configuration.
/scheduler/node/<node_id>/etc/default/replicated A copy of the /etc/default/replicated file. Upstart replicated configuration.
/scheduler/node/<node_id>/etc/default/replicated-operator A copy of the /etc/default/replicated-operator file. Upstart replicated-operator configuration.
/scheduler/node/<node_id>/etc/hostname A copy of the /etc/hostname file. The system’s host name.
/scheduler/node/<node_id>/etc/hosts A copy of the /etc/hosts file. Static table lookup for hostnames.
/scheduler/node/<node_id>/etc/os-release A copy of the /etc/os-release file. Contain operating system identification data.
/scheduler/node/<node_id>/etc/replicated.conf A copy of the /etc/replicated.conf file. Replicated legacy 1.x configuration.
/scheduler/node/<node_id>/etc/sysconfig/docker A copy of the /etc/sysconfig/docker file. Legacy systemd docker configuration.
/scheduler/node/<node_id>/etc/sysconfig/replicated A copy of the /etc/sysconfig/replicated file. Systemd replicated configuration.
/scheduler/node/<node_id>/etc/sysconfig/replicated-operator A copy of the /etc/sysconfig/replicated-operator file. Systemd replicated-operator configuration.
/scheduler/node/<node_id>/etc/system-release A copy of the /etc/system-release file. Contain operating system identification data.
/scheduler/node/<node_id>/etc/systemd/system/docker.service.d/http-proxy.conf A copy of the /etc/systemd/system/docker.service.d/http-proxy.conf file. Systemd docker proxy configuration.
/scheduler/node/<node_id>/etc/timezone A copy of the /etc/timezone file. The system’s timezone.
/scheduler/node/<node_id>/proc/cpuinfo A copy of the /proc/cpuinfo file. Information about the processor, such as its type, make, model, and performance.
/scheduler/node/<node_id>/proc/meminfo A copy of the /proc/meminfo file. Information about memory usage, both physical and swap.
/scheduler/node/<node_id>/proc/mounts A copy of the /proc/mounts file. Mounted filesystems.
/scheduler/node/<node_id>/proc/uptime A copy of the /proc/uptime file. The time the system has been up.
/scheduler/node/<node_id>/proc/version A copy of the /proc/version file. The kernel version.
/scheduler/node/<node_id>/proc/vmstat A copy of the /proc/vmstat file. Detailed virtual memory statistics from the kernel.
/scheduler/node/<node_id>/scheduler/params.json Operator runtime configuration.
/scheduler/node/<node_id>/scheduler/replicated-operator-inspect.json Result of the command docker inspect replicated-operator. Return low-level information on the replicated-operator container.
/scheduler/node/<node_id>/scheduler/replicated-operator.log Result of the command docker logs replicated-operator --tail 10000. Docker replicated-operator container logs.
/scheduler/node/<node_id>/scheduler/runtime/goroutines.txt Stack traces of all current goroutines.
/scheduler/node/<node_id>/scheduler/var/lib/replicated-operator/logs/* Archived vendor application container logs.
/scheduler/node/<node_id>/scheduler/var/lib/replicated-operator/replicated-operator.conf A copy of the /var/lib/replicated-operator/replicated-operator.conf file. Replicated operator generated configuration file.
/scheduler/node/<node_id>/var/log/upstart/docker.log A copy of the /var/log/upstart/docker.log file. Upstart docker logs.
/scheduler/node/<node_id>/var/log/upstart/replicated-operator.log A copy of the /var/log/upstart/replicated-operator.log file. Upstart replicated-operator logs.
/scheduler/node/<node_id>/var/log/upstart/replicated-ui.log A copy of the /var/log/upstart/replicated-ui.log file. Upstart replicated-ui logs.
/scheduler/node/<node_id>/var/log/upstart/replicated.log A copy of the /var/log/upstart/replicated.log file. Upstart replicated logs.
/scheduler/nodes.txt A list of all scheduler nodes.